sales@caravancrashandservice.com.au
Ph: 08 8261 5308
RAA APPROVED REPAIRER • CARAVAN INSURANCE REPAIRS • CARAVAN MAINTENANCE • SERVICING • CRASH REPAIRS • QUALITY ASSURED •
We work closely with all major insurers to ensure your claim is processed smoothly and your caravan is restored to its former glory.
Let us take the stress out of your insurance repair, so you can get back to the road with confidence.
As an RAA Approved Repairer in Adelaide, we’re recognised for our reliability, expertise, and commitment to quality.
Whether your caravan has suffered storm damage, accidental impact, or anything in between, our qualified technicians are equipped to handle the job with precision and care.
INSURANCE CLAIMS
Caravan Insurance Repairs
Made Simple
Getting your caravan back on the road shouldn’t be a hassle. We handle the complexity of insurance claims with expert craftsmanship and fast turnaround times tailored for Australian travellers.
Like any vehicle or home-on-wheels, caravans are not immune to damage. Whether it’s a minor dent, storm damage, or something more serious, we are here to help get you back on the road hassle free.
01
Assessment & Quote
Call us to book an assessment. We inspect the damage and document all details required for a successful claim.
Our Hassle-Free Process
02
Claim Liaison
We handle the paperwork and coordinate directly with your insurance provider to ensure repairs are approved promptly.
03
Specialist Repairs
Our expert technicians carry out restorative work using approved parts, restoring your caravan to pre-accident condition.
04
Final Handover
Receive your caravan fully restored. We provide a quality guarantee on all insurance work for total peace of mind on the road.
Why Trust Us?
At Caravan Crash and Service, we’re more than just a business: we’re a family. Established in 1964, our story spans three generations of dedication to South Australia’s caravan community. Today, the business is proudly run by Heath and Jen Tiver, who carry forward the legacy with passion, integrity, and hands-on expertise.
60+ Years Excellence: Generations of specialist repair experience across Australia.
Caravan Specialists: Expert technical knowledge of all major caravan makes and models.
RAA Approved: Authorized repairer for all major Australian insurance providers.
Quality Guarantee: Every repair is backed by our comprehensive restorative warranty.
You Can Trust Caravan Crash & Service – Your RAA Approved Caravan Repairer!
At Caravan Crash & Service, we are dedicated to providing long-lasting repair solutions at affordable rates. Our team has the knowledge, experience, skills, equipment and expertise to resolve the problems in no time. We are well equipped to provide our clients with a complete range of RAA approved caravan repairs.
Our team has rich expertise in handling caravan repair jobs of all types and complexities – from body and chassis damage repairs to fixing the plumbing and electrical systems. With a team of fully trained and highly experienced professionals, we can repair all major brands of Caravans, RVs, Motorhomes and Campervans.
As part of the RAA’s trusted network, we guarantee a transparent and fair pricing policy, quality workmanship and we strictly abide by the RAA Code of Practice for caravan repairs & servicing. To make sure we remain accredited, we maintain standards in qualifications, equipment and undergo periodic audits. So, look no further than Caravan Crash & Service, if you need RAA approved caravan repairs.
We Offer a Complete Range of RAA Approved Caravan Repairs
We can repair anything – from a minor dent to a major rollover. As a well-reputed and RAA approved caravan repairer, we can efficiently handle your entire insurance claim – from start to finish. You can have peace of mind knowing that our experts will create your quote quickly and perfectly by taking high-definition photos and developing a detailed insurance damage report. We keep up to date with the latest technologies and use modern tools, high-end equipment and the best suited techniques to get the job done, quickly, safely and efficiently.
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Trustworthy network of RAA’s, Caravan Crash and Service - guaranteed quality service, a reasonable pricing policy and we also follow the RAA’s Code of practice for caravan repairs & servicing.
WE WORK WITH AUSTRALIA'S LEADING INSURERS
RAA • NRMA • CIL • AAMI • ALLIANZ • YOUI • SUNCORP • CLUB 4x4 • RACV• QBE • APIA • ELDERS•
Secure Your Insurance Repair Booking
Experience stress-free claims and fast turnaround. Your details are secure, and we provide no-obligation quotes for all caravan insurance repairs.
Upload crash photos (optional)
Attach a few clear photos of the damage to speed up your quote. Our team will review them alongside your booking details.
Common Questions
How do I pay my insurance excess?
Once your insurance repairs are completed at our workshop, your excess is usually paid directly to us at the time of pickup. We will confirm the exact amount required by your insurer before you arrive to collect your caravan.
How long will the repair process take?
Repair times can vary depending on the extent of the damage and the current availability of specific spare parts. Following our initial assessment and insurer approval, we provide a projected timeframe and keep you updated throughout every stage.
Can you arrange towing if my caravan is not roadworthy?
If your caravan has been involved in an accident and is unsafe to tow, your insurance company will coordinate professional transport from your home or the accident site directly to our Adelaide facility for assessment and repair.
What happens if my insurer decides the caravan is a total loss?
If an insurer deems a caravan a total loss (write-off), it means the repair costs exceed the sum insured. We work closely with the assessors to ensure all damage is accurately documented so you receive a fair outcome for your claim.
What documents should I bring to my booking?
Please ensure you have your insurance claim number, your policy details, and your driver’s license. If you have any photos from the accident scene, please bring those as well, as they help us provide a more accurate report for the insurer.
Are your repairs covered by a guarantee?
Yes. As an RAA insurance-approved repairer, all our crash and service work is backed by a quality guarantee. We pride ourselves on restoring every caravan to strict manufacturer and safety standards before it leaves our shop.